Buying a car can be a stressful experience. You want to make sure you’re getting a good deal from a reputable dealer. That’s where Hilton Garage comes in. This car dealership in Derby has been selling used cars for over 40 years. They pride themselves on their friendly and professional service. But what do customers have to say about their experience? In this article, we’ll take a look at Hilton Garage reviews to find out.
Firstly, it’s important to note that Hilton Garage has an excellent reputation online. They have a 4.9 out of 5-star rating on Google, with over 800 reviews. That’s an impressive feat, especially considering how difficult it can be to please everyone. The majority of reviews are incredibly positive, with customers praising the sales team’s knowledge and helpfulness.
One customer wrote, “Bought a car this week and couldn’t be happier with the service we received from Hilton Garage. Lee who dealt with us was superb, answered all our questions and made the whole process a breeze.” Another commented, “I’ve just collected my car from Hilton Garage and can’t recommend them enough. All the staff are polite, friendly and knowledgeable. I would definitely recommend them to anyone looking for a used car.”
In addition to Google reviews, Hilton Garage also has a presence on Auto Trader. They have over 10,000 reviews on the website, with an average rating of 4.8 out of 5 stars. Many customers have left detailed reviews discussing their experience with Hilton Garage. One wrote, “I have just purchased a car from Hilton Garage and was really impressed with the service we received. The staff were knowledgeable and helpful without being pushy. We never felt pressured, and the whole process was very smooth.”
Another reviewer said, “I recently bought a car from Hilton Garage, and the service I received was fantastic. They really went the extra mile to make sure I got the car that was right for me. I would definitely recommend them to anyone looking for a used car.” It’s clear that many customers appreciate the time and effort that the sales team at Hilton Garage puts into ensuring their clients are happy with their purchase.
But it’s not just the sales team that receives praise. Many reviews discuss the aftercare service that Hilton Garage offers. One customer wrote, “I recently had an issue with my car a few weeks after buying it from Hilton Garage. I took it back to them, and they sorted the problem out for me quickly and efficiently. I was really impressed with the aftercare service.” This is important because it shows that Hilton Garage isn’t just interested in making a sale, but in ensuring their customers are happy with their purchase in the long term.
Of course, not all reviews are positive. Some customers have had negative experiences with Hilton Garage. However, it’s worth noting that these reviews are in the minority. Many of the negative reviews discuss issues with the cars themselves, such as mechanical problems that arose shortly after the purchase. While this is obviously frustrating for the customer, it’s important to remember that Hilton Garage can’t control the condition of the cars they sell. That being said, it’s worth checking the warranty or guarantee offered with each car before making a purchase.
In conclusion, Hilton Garage reviews are overwhelmingly positive. Customers consistently praise the dealership for their friendly and professional service, as well as their knowledgeable sales team. Additionally, the aftercare service is frequently mentioned in positive reviews, showing that Hilton Garage is committed to ensuring their customers are happy with their purchase in the long term. While negative reviews do exist, they are in the minority, and often concern issues with the cars themselves. Overall, if you’re looking for a reputable car dealer in Derby, Hilton Garage is certainly worth considering.